Skills and expertise

 

Experience and Roles in the Industry and Contract Research Projects

Business Analyst Role

·       Systems design – work process flow, business process flow

·       IT design reviews to ensure compatibility and interoperability of computing systems

·       Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging such systems.

·       Provide advice and recommendations on emerging IT trends

 

As a result of the business analyst work undertaken in the respective projects over the past 10 years, I have developed a solid working knowledge in different areas and can highlight the following as strengths in my skill set:

 

·       Business and technical requirements analysis, modeling, verification and methodology development in accordance with recognized industry standards and best practices.

•       Basic working knowledge of any SQL-based query language.

•       Project management skills.

•       Ability to exercise independent judgment and take action on it.

•       Excellent analytical and creative problem-solving skills.

•       Excellent understanding of the organization’s goals and objectives.

•       Excellent listening, interpersonal, written, and oral communication skills.

•       Ability to act in a logical and efficient manner with keen attention to detail.

•       Highly self motivated and directed.

•       Ability to effectively prioritize and execute tasks while under pressure.

•       Strong customer (user) needs orientation.

•       Experience working in a team-oriented, collaborative environment.

•       Extensive practical knowledge in writing reports and presenting the findings from projects.

•       Ability to facilitate and participate in training sessions, presentations and meetings.

User Experience Designer/Information Architect Role

•       Conduct end user needs assessment and task analysis using appropriate techniques, e.g. interviewing, ethnography, site usage data analysis, etc.

•       Understand, translate and refine business needs and requirements.

•       Articulate and support strategies to business stakeholders.

•       Perform heuristic site evaluations and competitive analysis; communicate results and implications of findings.

•       Work closely and iteratively with users and stakeholders including managing their expectations, presenting, and facilitating design sessions.

•       Conduct and/or assist usability testing and other user validation exercises.

•       Create and revise quality information architecture documents including but not limited to; site maps, personas, wireframes, flow diagrams/process maps, and detailed functional specifications.

•       Work with designers and developers to refine the user interface.

•       Assist with user acceptance testing.

As a result of the approximately 14 years of user experience/information architect work undertaken in the respective projects, I have developed a solid working knowledge in different areas and can highlight the following as strengths in my skill set:

• Ability to:
  • Interview stakeholders and users.
  • Analyze and communicate the findings.
  • Create concepts and communicate ideas.
  • Create wireframes, sitemaps, user flows, and storyboards.
  • Be the advocate for users.
  • Iterate with the technical team and ensure the quality.
  • Manage design schedules and processes.
  • To clearly communicate design directions to various team members.
  • To think creatively, collaborate with others and adjust the design.
  • Work closely with cross-functional team, including business and product development to create a positive user experience.
  • Ensure that work is in line with and to achieve the goals of the enterprise.
  • Balances business strategy, branding issues with user needs and technology.
  • Understand user needs.
  • Define and document interface requirements.
  • Create system usability guidelines, design guidelines, and prototypes.
• Aptitude for quick creative thinking with attention to detail within demanding deadlines.

 

Project Management Role

As Project Lead and Project Manager I was responsible for the overall direction, coordination, implementation, execution, control and completion of the specific project.

Main Job Tasks and Responsibilities included:

• lead the planning and implementation of project
• facilitate the definition of project scope, goals and deliverables
• define project tasks and resource requirements
• develop full scale project plans
• assemble and coordinate project staff
• manage project budget
• manage project resource allocation
• plan and schedule project timelines
• track project deliverables using appropriate tools
• provide direction and support to project team
• quality assurance
• constantly monitor and report on progress of the project to all stakeholders
• present reports defining project progress, problems and solutions
• implement and manage project changes and interventions to achieve project outputs
• project evaluations and assessment of results